Overview

The following Terms and Conditions apply only to place the order of goods listed on our website thespicehouse.com.au

Please read them through carefully before purchase. They do not affect your statutory rights. Use of this website constitutes your agreement to be bound by these terms and conditions which shall also govern all transactions from website to the exclusion of any other terms and conditions. If you do not agree to be bound by these terms and conditions you should stop using the website immediately.

This website is operated by KSW Imports Pty Ltd trading as The Spice House Wholesalers & Retailers 67 165 804 642.

No part of this Web Site is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

Registration

You must complete the customer registration process through the Site before placing an order for Products through the Site. Any personal information that you give us will be held and used by us in accordance with our privacy policy.
You may not have more than one active account, and your account is non-transferable. You may update, edit or terminate your account at any time through the Site.

Payment Methods

For your convenience, we accept the following major credit cards – American Express, Visa and Master card. Our website is secure. Your credit card information is accepted and stored through a secure payment gateway (via Eway).
Please note that your payment is not processed immediately at the time of checkout. We will only process your credit card payment once we have picked and packed your order.
Full payment for the order is required prior to dispatch or collection of goods.

Products and Prices

We reserve the right to change, improve or delete any products without prior notification.
We reserve the right for any goods have been incorrectly priced on the website or has been incorrectly categorised to be issued an immediate refund for the product.
The purchase price of the goods is the purchase price which is applicable at the time you view it. The purchase prices will not necessarily correspond to the prices in store. Any discrepancy in prices on order and supply prices will be notified prior to the shipment.
The Spice House aims to include up-to-date pictures of most goods. At times, the picture of the goods may be unavailable or may differ from the goods actually supplied to you. The Spice House does not warrant the accuracy of the information contained in the product listing and recommends that you read the labels on goods carefully before consuming the goods.
All prices are in Australian Dollars (AUD).

Username and Password

You must take responsibility for the safekeeping of your username and password. You are liable if your username and password are used by an unauthorized person.  You release and indemnify The Spice House in relation to any liability arising out of the unauthorized use of your username or password.

Suspension of account

We reserve the right to refuse service, terminate accounts and/or remove or edit content if we, acting reasonably, deem that you have acted in breach of these terms and conditions or have used the Site in a fraudulent or improper manner. KSW Imports Pty Ltd Trading As The Spice House Wholesalers & Retailers also reserves the right to otherwise cancel orders.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall India At Home, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Changes to these terms and conditions

We may change these terms and conditions at any time, and such modifications will be effective as soon as they are posted. For future orders, these terms may therefore be different. We recommend that you read these terms carefully each time you agree to them during the ordering process.

If you have an order that has been accepted by us, the terms and conditions that will apply to the order are the terms and conditions that applied at the time you placed your order.

Contact Information
Questions about the Terms of Service should be sent to us at admin@thespicehouse.com.au.